How do you overcome emotional dissonance?

How do you overcome emotional dissonance?

Organizations with significant interpersonal exchanges could help their employees overcome the detrimental long-term effects of frequent emotional dissonance by providing temporary back-office jobs and diversifying each employee's work shift. Employees should be given the opportunity to complete small tasks that do not require direct interaction with clients or customers.

Emotional dissonance is the feeling that results when we try to hold two contradictory beliefs, ideas, or values at the same time. It can also mean experiencing discomfort after making a decision without first thinking through all the implications of that choice. Emotional dissonance can arise when our actions are inconsistent with how we feel about something. For example, if I say I am committed to my company but then leave them without explanation, this would be an example of emotional dissonance because I have acted inconsistently with my stated commitment.

People tend to avoid emotional dissonance by seeking out opportunities to reduce the conflict between their beliefs or values and their actions. They might do this by changing their behavior or thinking differently about the situation. For example, if I realize I have been acting in a way that violates my values by leaving my job without first considering my employer's needs, I could reduce the effect of my emotional dissonance by searching for another position at the company or consulting with colleagues to learn what they think I should do.

What is emotional labour and emotional dissonance?

Employees regulate their emotions and sentiments at work through emotional labor. Emotional dissonance occurs when an employee has internal conflict as a result of a discrepancy in feelings. For example, an employee may feel anxious when working with someone they find threatening, but also feel compelled to satisfy that person's demands. The anxiety they feel is emotional dissonance because it does not match what they believe about themselves.

Emotional labor involves the management of emotion for others in order to facilitate social interaction or achieve organizational goals. It can be done by expressing certain emotions (such as smiling for social interaction purposes), by hiding one's true feelings or by adjusting one's emotions according to those of others. Employees who engage in this behavior are referred to as emotional workers.

In addition, employees may experience emotional dissonance when their actions or feelings do not match what they believe about themselves. For example, an employee may act confident around peers but inside be feeling insecure. In cases like this, the employee experiences emotional dissonance because his or her feelings are inconsistent with what is expected of him or her. This can happen when an employee tries to fulfill the needs of others without regard for his or her own feelings. As a result, he or she will likely experience stress.

How does emotional dissonance affect an employee’s performance?

The study findings demonstrate that emotional dissonance (surface acting) has a large detrimental influence on employee well-being (i.e., emotional weariness and work discontent) and that self-concept has a major moderating impact (value of authenticity and surface acting self efficacy). In addition, the results show that emotional weariness is a significant predictor of decreased productivity and increased absenteeism.

How to overcome emotional barriers in the workplace?

To overcome emotional barriers to professional communication, you'll probably need to understand more about how your emotions function and how to control them. Anger, pride, and anxiety all serve important functions in life, and eradicating them should never be your objective. Rather, you should try to manage these feelings or learn how to tolerate them.

When you're angry, you want to strike out at someone who has made you feel insulted or hurt. This person is therefore a logical target for your anger. If, however, you let your anger build up, it can lead to destructive behaviors such as yelling at people or breaking things. In order to avoid this outcome, it's important to take care of your emotional needs. Go for a walk, call a friend, or do some deep breathing exercises to release some of the tension.

Pride can cause problems when it comes to communicating with others. If you are proud of something that another person has done, then you will most likely feel offended if they don't acknowledge your achievement. It may help to remember that other people have different priorities than you do; sometimes they may not be aware of what you consider an important event. You can reduce the likelihood of being offended by making sure that you have explained your side of the story before assuming that someone is ignoring you.

Anxiety can also have negative effects on your ability to communicate effectively.

About Article Author

Monica Banks

Monica Banks is a psychology graduate with a passion for helping others. She has experience working with children and adolescents, as well as adults. Monica likes to spend her time working with those who are suffering from mental health issues or just need someone to listen.

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